The Relationship between Motivation, Compensation, Rewards and Workload with Nurse Performance

Abstract

Quality health services are inseparable from the role of medical and non-medical personnel, including nurses. Nurses are one of the most potential human resources in hospitals in providing health services in hospitals. Therefore, nurses are required to have a good performance based on the nursing care provided to patients. Nurse performance will be a determining factor in shaping the hospital’s image in the community. Factors affecting nurse performance are classified into individual, psychological, and organizational factors. This study aimed to analyze the relationship between motivation, compensation, rewards, and workload with nurse performance. This research used analytic survey with cross-sectional design. The population were nurses at Lamongan hospital of 153 people. A total of 61 people was selected using simple random sampling. The data were analyzed by using the Chi-Square test. The results showed a relationship between motivation (p=0.000), compensation (p=0.002), reward (p=0.000), and workload (p=0.004) with nurse performance in Lamongan hospital. Lamongan hospital has to adopt policies to improve nurses’ performance such as preparing appropriate reward system and determining suitable workload.