Trends and Research Gaps in Healthcare Compliance Law for Improving Hospital Service Quality: A Bibliometric Analysis (2010–2025) with Implications for Indonesia

Authors

  • Gladdays Naurah Universitas Negeri Semarang
  • Intan Zainafree Universitas Negeri Semarang
  • Chatila Maharani Universitas Negeri Semarang

Keywords:

healthcare compliance law, hospital service quality, bibliometric analysis, risk governance

Abstract

In order to guarantee patient safety, legal risk reduction, and service quality, the application of Healthcare Compliance Law (HCL) has emerged as a crucial paradigm in hospital governance worldwide. There is still a dearth of thorough literature mapping on the development and unmet research needs in this area, especially in the Indonesian setting. This study aims to map the global trends, major issue clusters, and research gaps in the field of HCL and its link to hospital service quality between 2010 and 2025. It also analyzes the significance of these findings for Indonesian research and policy development. This study's methodology is a thorough bibliometric examination. A predefined search string consisting of 473 articles was used to retrieve data from the Scopus and Publish or Perish (PoP) databases. It was then subjected to conceptual, intellectual, and social mapping analysis as well as performance analysis utilizing Vosviewer and Biblioshiny software (R-package). According to the study's findings, there has been a sharp rise in publications, particularly in the past seven years. This suggests that regulatory complexity, health technology advancements, and post-pandemic accountability demands have prompted researchers to concentrate on important topics like risk governance, compliance ethics, digital-based compliance system integration, and health data compliance (data privacy).

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Published

2026-07-03

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Section

Articles